Understanding habits is the most important thing
In some sense, he said, a community was a giant collection of habits occurring among thousands of people that, depending on how they’re influenced, could result in violence or peace. In addition to removing the food vendors, he had launched dozens of different experiments in Kufa to influence residents’ habits. There hadn’t been a riot since he arrived. “Understanding habits is the most important thing I’ve learned in the army,” the major told me. “It’s changed everything about how I see the world.